What is the difference between "Approved" and "Unsupported" Phones?Because there are many different devices being used with Speed Talk Mobile services, we have only tested a segment of those and they are considered “Approved" since they work in our system consistently without problems.
*When porting out from Speed Talk Mobile you must contact the new provider for assistance.*Both handsets may be able to place outgoing calls, but only one handset will be able to receive incoming calls.*We recommend you keep both your old and new handsets with you until the period of dual service has passed.To unsubscribe form auto recharge please contact our Customer Support. Mobile Wallet was created as a safety net for our customers in case they go over their plan allowance within the plan cycle and allows us to operate as a NO CREDIT CHECK service.If Unused, Your mobile Wallet’s account balance never expires.Please note that features of unsupported devices such as high speed date may not be available with Speed Talk Mobile.
How do I make an international call with Speed Talk Mobile?
*If your blended service lasts for more than 24 hours please contact our Customer Support Reasons why a number port in may be delayed?
In most cases port in requests are delayed due to missing customer information or the account information not matching the old service provider’s records. You may be able to cancel the request as long as the number port has not been completed.
Below are the requirements to port in your number to Speed Talk Mobile *Check Port Eligibility (Is your number eligible to be ported in) *Check Coverage *Number must be active with losing carrier (after you receive our SIM card, we recommend port to be started 5 business days min prior to cancellation date) *Speed Talk Mobile SIM CARD - (Unused - Cannot have a mobile number activated to it) *Speed Talk Mobile Plan - The plan which will be used to activate the service.
How long does it take to port my number to Speed Talk Mobile?
At this time Speed Talk Mobile does not normally contact the customer if the request is delayed or requires updating, however we may attempt to email you with the port the provided email address on the port-in request. *Auto Reload allows you to use your debit/credit card to automatically renew your plan with Speed Talk Mobile.