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If you look at the plugin description, you might think that it will do everything including coffee but in reality, it doesn’t do anything properly. Translate “Live Chat, Call Me Back, Ticket System, Feedback, Contact Form & more o Features Customer Service” into your language.
o Features ensures automatically assigned requests to support team members based on their language abilities.With o Features you have the possibility to not only send and receive messages from customers in many ways, but also to collect and analyze their satisfaction. In the “Statistics” panel you can access to the main panel (dashboard) where you can conveniently check the amount of requests and the current workload of your employees.Thanks to the the graph showing the load of employees, the hiring process becomes easier.What “other means” are being referred to in 960 in the event that one cannot go to confession?Consider Canon 916, which addresses the reception of Holy Communion: Can. A person who is conscious of grave sin is not to celebrate Mass or receive the body of the Lord without previous sacramental confession unless there is a grave reason and there is no opportunity to confess; in this case the person is to remember the obligation to make an act of perfect contrition which includes the resolution of confessing as soon as possible.o Features is a perfect solution for everyone who runs a website and cares that their visitors will have the highest satisfaction of communication and offered products or services. I have tried to make it work on my website but it causes some troubles.
The secret to success in a business are satisfied customers.
With our tools integrated into one platform you will be able to manage your Customer Service easily and efficiently.
Other tabs in “Statistics” are statistics connected with features.
For example: for live chat and Feedback you can see how customer satisfaction changed in time or an average satisfaction from a certain time period.
If you would like to see how a given support team member was rated by customers, all you need to do is choose them from a list.