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If you’re on a Windows PC, you can take a screenshot by pressing the Print Screen key.
We read each message carefully, and we’ll do our best to respond to support inquiries within five business days.If the problem persists, you may have an old or corrupt installation of the Flash Player, which requires a complete reinstallation to fix. Then make sure that your browser is updated and reinstall the latest version of the Flash Player.Try disabling those, and if the problem continues, try a full reinstall of the Flash Player. Then make sure that your browser is updated and reinstall the latest version of the Flash Player.We automatically read the width and height of the game from the headers in the SWF.If your game is less than 800 wide and is the wrong size correct the info there and reupload and it should correct itself. Make sure your screenshot shows both the game and the chat windows, like this: Make sure your name is clearly visible somewhere in the screenshot.Sometimes, just refreshing the page or restarting your computer can fix an intermittent problem, but if the problem is persistent, you may have an old or corrupt installation of the Flash Player, which requires a complete reinstallation to fix. Then make sure that your browser is updated and reinstall the latest version of the Flash Player.
Browser add-ons and ad blockers can sometimes interfere with games loading up.
If they signed up from the same network though, they just need to reach account level 2 before the points are awarded.
To check your referrals go to your profile and click on “manage my referrals” below your “about me”.
Because we need to fit chat next to games we automatically resize games that are larger than 800 pixels down to 800. It typically appears two or three places in the upper right corner of your screen. For the love of Greg, double-check that your name is visible in your screenshot.
This is less than ideal, especially if you use bitmap art, but if we don’t the page becomes unmanageably wide. You’ll get a list of possible achievements in a drop-down; make sure you choose the one you’re actually missing.
Please be sure to include as much information as you can about the details of your purchase, and a screenshot of your purchase is always helpful as well!